Features and Options

Hosted Features and how they work

Allowing and Blocking Calls
Scope The following steps will allow you to Allow and Block Calls from the Web Portal Items Needed Access to portal as Office Manager A...
Sun, 7 Jun, 2020 at 11:06 AM
Answering Rules
Scope The following will describe the various options of your answering rules Items Needed Office Manager or Basic User access Introd...
Sun, 7 Jun, 2020 at 11:10 AM
Callback option for Call Queues
If the caller wait time exceeds the Queue Ring Timeout and Allow Callback option is enabled, the caller will be prompted to call back later, stay in the que...
Sun, 7 Jun, 2020 at 11:13 AM
Voicemail Options
Sun, 7 Jun, 2020 at 11:22 AM
How to Enable Voicemail for a user
Scope The following steps will show you how to enable Voicemail for a User. Items Needed Office Manager or Reseller access to https://portal.i...
Sun, 7 Jun, 2020 at 11:25 AM
Using Voicemail
Accessing Voicemail ➢ To access voicemail 1. Press the Messages button on your phone to access your voicemail box, or dial 5001 if you can not identify th...
Wed, 16 Sep, 2020 at 10:49 AM