ITS VoIP Support Portal

FAQ 0

Getting Started 0

Your account 1

• Payment Authorization Form - Required*

Your order 0

Yealink 9

• Attended Transfer
• Blind Transfer
• Placing a call on Hold
• Place Phone on Do Not Disturb (DND)
• Turning off Do Not Disturb

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My Fax 3

• PC to Fax Instructions
• PC to Fax 64 Bit Software
• PC to Fax 32 Bit Software

TeamMate Connector 11

• TeamMate Connector Configuration Steps
• Add TeamMate to Trust Traffic List
• Delete Previous Direct Routing
• Supported Microsoft Licenses for TeamMate Connector
• Add the Client to TeamMate Connector

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Basic User Training Videos 9

• Basic User Training Video
• Basic User Training - Message Center - Voicemail
• Basic User Training - Message Chat Tab
• Basic User - Message Settings Tab
• Basic User - Contacts Overview

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Manager Training Videos 1

• Manager Portal Training Overview

Features and Options 6

• Allowing and Blocking Calls
• Answering Rules
• Callback option for Call Queues
• Voicemail Options
• How to Enable Voicemail for a user

View all 6